The ACAT/S assessor will determine whether you require a Home Care Package of some level, short term care options, or need to move into an aged care home. If you are not given a referral code make sure you ask for one so you can discuss your needs with your preferred service provider. As you get older, it can become harder to do things on your own. AccessCare can take you through this process, including … You can call the My Aged Care contact centre 1800 200 422. All this will be sorted through an ACAT/S or RAS assessment, which you need to organise through My Aged Care. Urgent admission into aged careWaiting Lists & VacanciesAssessment & Finding a Home. How can a placement consultant assist me? First talk to your provider to see if they can offer more services under your current package, if not, you can contact MAC and request a new assessment with the aim to secure more funding so you can continue to thrive. But you can use this time to explore the MAC providers in your region to see who can best meet your needs both now – and in the future. A Home Care Package gives you more control and choice on how to spend any government funds with approved service suppliers. An independent information source like AgedCareGuide.com.au can give a comprehensive overview of all care options and care providers available, and can assist you in your search for the right provider to suit your needs. If you are from a Culturally and Linguistically Diverse background (CALD) or are an Aboriginal or Torres Strait Islander (ATSI) person and require a translation or interpreting service, you can call the Translating and Interpreting Service (TIS National) on 131 450 and ask for 1800 200 422. Perhaps you misspelled your search query, or need to try using broader search terms. The outcome of your assessment is based on your needs at the time of the face to face visit. Aged Care Homes are normally the highest level of care outside a hospital. Read our article on the ABCs of choosing the right aged care provider. My Aged Care provides: information on the different types of aged care services available You are able to get someone to speak to My Aged Care on your behalf if necessary or have your doctor help you through the process. My Aged Care is the central place for registering for government funded aged care support. Let us know in the comment box below. My Aged Care is now the one-stop-shop for aged care services and information in Australia. There are two ways you can contact My Aged Care, depending on your preference, by phone or online. What is My Aged Care? As a MAC service provider Feros Care can help you navigate the system, book your assessment and help you secure the funding and services you need to live the future you aspire to. Based on the information you provide over the phone the My Aged Care customer service operator will organise an assessment through the Regional Assessment Service (RAS), or an Aged Care Assessment Team/Service (ACAT/S). If you’re approved by the assessor for MAC support you’ll be given the lowdown on the level of funding you can access and what services that covers. Depending on your personal situation and the level of assistance you need, you may be entitled to in home support through the Commonwealth Home Support Programme (CHSP) or a Home Care Package. If you’re eligible, the next step is a face-to-face assessment to determine if you need just a bit of in-home support or a lot of ongoing care. You may need help with cleaning, health problems or moving about. At this time you’ll also have an Income and Assets assessment, designed to determine what – and if – you’re in a position to partly contribute towards your care. My Aged Care is the government funding body for all things to do with Aged Care. Once you have a referral code you are free to start looking for a suitable service provider. The system can be a little complicated, but it continues to move in the right direction! How My Aged Care can help you - Transcript. If My Aged Care tells you they are unable to reactivate your code this is wrong – while a CHSP code cannot be reactivated a HCP code can. Introduction to Nursing Homes. This includes Aged Care Facilities and Home Care. My Aged Care is the government gateway for all aged care needs, including assessment and information on aged care support and programs across Australia. Placement consultants help you find the best aged care to suit your needs and will take you through the whole process. If you have been found eligible for a Home Care Package there may be a wait time before a suitable package becomes available. Financial advisors and consultants will deal with the complex and time consuming financial issues relating to aged care, Our printed directory of all public and private nursing homes, low care facilities, community care and retirement living. We can provide support to help you access Australian Government-funded aged care services. You can call the My Aged Care contact centre on 1800 200 422 (Freecall*). We can provide all the support you need to stay living in your own home. If your circumstances change to the point where living at home is no longer viable, My Aged Care can help access Government funded residential aged care that provides you with a supportive environment with 24 hour care. It also offers online services to help users find information about aged care service providers and assessors, plus online fee estimators to check the pricing of home care packages and residential care. Call My Aged Care on 1800 200 422 or use their website www.myagedcare.gov.au. The phone line and website can help older Australians, their families and carers to get the help and support they need. Over time, your situation will inevitably change and if you were originally knocked back, you can reapply. My Aged Care service provider portal . Search using the 'DPS id', My Aged Care is the one place you are required to contact if you wish to receive Government subsidised for aged care services, Once you have been assessed, you should receive a referral code to pass onto providers to get aged care services, My Aged Care is accessible via their phone call centre, however, they have recently added an online form to their website. Short term support services such as respite care or access to the Transition Care Program can also be accessed through My Aged Care, for example while you recover from a hospital stay, or if you or your carer requires a break. Has the start of the new decade got you thinking about what the next one holds? Search more terms and definitions But it doesn’t have to be a daunting experience. My Aged Care is the Australian Government's starting point on your aged care journey. It is for Australian residents who are If the contact centre believes you require more than what the CHSP can provide, a more comprehensive assessment is undertaken by an ACAT/S assessor. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care … Aged care is the support provided to older people who need help in their own home or who can no longer live at home. You can visit the website the My Aged Care website to find out what you may need before you contact My Aged Care or have an ACAT visit. Call us on 1800 236 726 or … So your funding has now been allocated and a Feros Care Wellbeing Manager can get the ball rolling for you. Health professionals can also refer patients to … So the earlier you get on to it, the better! Now you’ve ticked all the boxes, you’ll still need to wait for your funding to be allocated. Arranging the aged care services you need can be a complex and daunting task - that’s why My Aged Care is here to help. My Aged Care is the starting point to access Australian Government-funded aged care services. Learn More. Care at home services could include help with personal care such as dressing, transport to appointments, nursing, help with meals and shopping, household jobs like cleaning or gardening, home modifications and mobility equipment, or access to social activities. Available services will depend on your location, but also the service provider you've chosen to go with. It's OK if you need some help to understand the process. If that sounds like you, now is a great time to start exploring the government’s My Aged Care (MAC) services. My Aged Care is the starting point to access Australian Government-funded aged care services. If you need the support of multiple services, you will need multiple referral codes, one for each service. My Aged Care provides an entry point to Australian Government–funded aged care services for the general public. Older Australians, their families and carers can access My Aged Care information through the website or contact centre. The Government provides the funding to support aged care services, regulates the costs and accreditation for nursing homes and oversee legislation for aged care. What is My Aged Care? My Aged Care is the government gateway for all aged care needs, and is the starting point to access government-funded aged care services, information on the types of care available, the eligibility and assessment process, and the costs associated with the services you require. My Aged Care then assigns you with an Aged Care user ID and keeps a central client record which includes your assessed needs and the Government funded care services being provided. My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. They should be your first point of contact. They must help you change providers – you can discuss your plan with them and ask them about the date your care and services will end. The care package is assessed on your income, they assess you by levels of your need and I’m a Level Two. Don’t worry. My Aged Care is the place to help people over 65 access Home Care Packages. If you are contacting My Aged Care from overseas, dial +61 2 6289 1555 during the office hours. The outcome from a RAS assessment can lead to a variety of services under the Commonwealth Home Support Programme (CHSP). My Aged Care is a Government operated website and contact centre that can help older Australians access Government funded in home support options, community care or residential aged care. Through My Aged Care, older Australians can register, create an account, and organise to be assessed to determine their Aged Care subsidy eligibility and needs. It’s such a good system. It is a government organisation responsible for registrations and assessments relating to Aged Care services. There are many Aged Care options in Australia and they are much more flexible and accessible than you may think. Feros Care can help you understand the process. At each step of the way, it is up to you what you want to spend your funding on within the limitations of your program. If you want to see a list of services and their associated cost offered by Feros Care, you can do so by clicking here. The contact centre is not available on Sundays or on national public holidays. Feros Care acknowledges the Australian Aboriginal and Torres Strait Islander peoples as the first inhabitants of the nation and the traditional custodians of the lands where we live, learn and work. The AgedCareGuide.com.au also has an extensive list of providers and services that can help you find the best fit for the care or support you require. The site also lists all the residential aged care homes (nursing homes) within Australia. Once a record is created, you (or a nominated representative) can be provided with information and referral to goods and services specific to the care and independence of older persons. Approved aged care service providers must use this portal to manage information about their services, manage referrals, update client records, generate reports and ask an assessor to review a client’s support plan. My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care. Trustpilot. Narrator: My Aged Care is your starting point to access government-funded aged care services. central point of access for aged care services and information in Australia My Aged Care aims to make it easier for older people, their families, and carers to access information on ageing and aged care, have their needs assessed and be supported to find and access services. My Aged Care is one of the first places you need to visit if you want to access government funded aged care services in Australia. What is the Regional Assessment Service (RAS) for? Search for the name of a provider, home, village or service, Need to find a listing from one of our print publications? Confused already? Has the start of the new decade got you thinking about what the next one holds? My aged care is a government website providing the main access point to the aged care system in Australia. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. The service provider of your choice will require this referral code to access your information and manage the referral. If you’re 65 or older, the chances are that you’re contemplating the big issues like health, independence and your finances. The referral code is a five digit number, linked to the type of service you are eligible to access. How was your experience accessing My Aged Care? My Aged Care is the new way to access aged care information and aged care services. Or if you’re receiving a support package, you may now require more assistance. Alternatively, the My Aged Care website also provides information about aged care and the available Government funded aged care providers and services. Once you are registered with My Aged Care, an aged care assessment will determine what type and how much support you need. 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