Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Please describe the problem with this {0} and we will look into it. I had an interview with a floor manager than a store manager. I was very nervous but once we started I started to feel not so much nervous they were very nice and respectful and they asked questions that were relevant and made it a lot easier then i thought it would be. See how your offer stacks up to other pay packages and negotiate confidently. The process took 5 days. Best Buy. Describe a Time when you helped a Dissatisfied Customer. Customer Service Specialist salaries at Best Buy can range from $19,646 - $37,398. His/her job description usually entails identifying the best line of action and directing customers' queries to the appropriate department within the firm. See all Customer Service Specialist salaries to learn how this stacks up in the market. Average salary for Best Buy Customer Service Specialist in New York City: $12. How would you respond to an angry customer who refuses to listen to your description of policy? Do you have any customer service experience? Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Interviews, Customer Experience Specialist Interviews, Customer Support Representative Interviews, How To Follow Up After an Interview (With Templates! Experienced salesperson. I interviewed at Best Buy (City of Industry, CA) in October 2019. Develops strong relationships with customers while becoming a trusted advisor and partner in assisting them in making technology more functional in their lives. Trained 2 new employees quarterly. A decision is made by the general manager. Management. I applied online. You will also assist customers with learning about and purchasing the latest technology products to meet their needs. Positive. Customer Service Specialist salaries at Best Buy can range from $9 - $18. Forums. I interviewed at Best Buy (McKinney, TX). Best Buy – Brea, CA. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Two rounds. Second interview was with GM and other team members in the room. Average Best Buy Customer Specialist hourly pay in the United States is approximately $13.18, which is 13% below the national average. Check out the latest Best Buy Jobs, Our culture. The information provided is from their perspective. Job Description: As the Best Buy Seasonal Customer Experience (CE) Specialist, you will deliver friendly, fast & accurate processing of all customer transactions in the front lanes. Customer Service Specialist (Former Employee) - North Charleston, SC How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try to shift towards more online than retail sales. Learn how to enable cookies. It was easy and simple. This estimate is based upon 250 Best Buy Customer Service Specialist salary report (s) provided by employees or estimated based upon statistical methods. First interview was with Front end supervisor and sales supervisor. The Customer Service Specialist is also responsible for supporting the Inventory processes, which may include warehouse functions such as unaccounted research, receiving, shipping and will calls. See if they're hiring! you get three interviews, one with the hiring manager, operations or assistant general manager, and general manager. What is one good and bad thing about working for Best Buy? They asked a lot of questions about past experiences and personal goals. Job Description: The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. $10-$13Per Hour (Glassdoor est.) 26d. 8 Questions You Should Absolutely Ask An Interviewer, The Ultimate Job Interview Preparation Guide, Customer Service Specialist Jobs at Best Buy. The Best Buy Customer Service Specialist provides fast, accurate and friendly processing for all customer transactions at Checkout, Customer Service and Store Pickup while providing velocity solutions to customers. Shop Best Buy for electronics, computers, appliances, cell phones, video games & more new tech. Shared best practices for sales and customer service with other team members to help improve the store's efficiency. Customer Service Specialists ensure a high level of customer satisfaction and perform a variety of tasks such as resolving complaints, providing instructions, answering or referring inquiries and implementing procedures. View this and more full-time & part-time jobs in Woodland hills, CA on Snagajob. Customer Service Specialist, Pacific Sales Burbank Store 1709. 2 % Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service Support … The typical Best Buy Customer Service Specialist salary is $12. It’s what sets us apart. Check out the latest Customer Service Specialist Jobs or see Customer Service Specialist Salaries at other companies. What Does a Customer Service Specialist Do? Glassdoor will not work properly unless browser cookie support is enabled. The typical Best Buy Customer Service Specialist salary is $24,566. It was fairly informal. They're looking for anyone conversational and kind. Based on 27 salaries posted anonymously by Best Buy Customer Service Specialist employees in New York City. Updated 7 days ago. In-store pickup & free 2-day shipping on thousands of items. I applied online. Experience. Apply online instantly. The process took a week. They also asked certain questions that may come up by a customer, so they want to know how you would answer out to the customer. 7 % Employee Referral. I applied through college or university. The interviewing process was relatively easy. Best Buy Customer Service Specialist Interview Questions. ), 7 of the Best Situational Interview Questions. Job Work/Life Balance. Type: Part-Time Location: San Marcos, Texas. Very smooth interview. 8 % Getting an Interview 231 Interview Reviews. On 12/31/2020, Thursday, @The Best Buy On 12301 W. Sunrise Blvd., Plantation, Fl., I Had The Great Experience To Be Helped By Customer Service Specialist, Mr. Frank Cohen. Works with several clients to ensure their satisfaction. Fast learner of operation programs. Salary ranges can vary widely depending on many important factors, including education, certifications, … Your trust is our top concern, so companies can't alter or remove reviews. Learn how to enable cookies. Save Job. The average hourly rate for Customer Service Specialist in companies like Best Buy range from $12 to $15 with the average hourly pay of $14. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships, or access Best Buy's customer support help center. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $12 to $16 with the average total hourly cash compensation of $14. Fairly easy and quick process. It was about a fifteen minute interview about the company and how it would benefit you as a person and as an employee working for Best Buy. Customer Service Specialist (430) Best Buy Mobile Sales Associate (401) Inventory Specialist (333) Best Buy Sales Associate (291) Geek Squad, Agent (CIA) (278) Mobile Sales Consultant (251) Geek Squad, Consultation Agent (229) Computer Sales Associate (204) Home Theater Sales Associate (184) Cashier (163) Sales Supervisor (161) General Manager (147) 4.0. This will replace the current featured interview for this targeted profile. He/she will be the first port of call for a firm's customers or guests. Getting an Interview. May 13, 2019. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Stock Bonus, Profit Sharing, Tips have not been reported for this role. Experiences relationship building and customer satisfaction. I applied online. Apply Now Job Description: The Customer Service Specialist engages customers to provide solutions and support to ensure that no customer is left unserved. Average Best Buy hourly pay ranges from approximately $10.46 per hour for Customer Service Representative to $18.00 per hour for Security Guard. They asked the same questions regarding life goals and intentions working for best buy. Best Buy Customer Service Specialist Review - Good job with coworkers, lack of advancement, bad for new parents. Welcome & News TV & Home Theater Portable Audio Android, iOS & Mobile Phones Cameras & Camcorders Computers & Tablets Car, Marine & GPS Health, Fitness & Wearables Movies, Music & TV Shows Appliances & Connected Home Gaming Support Gamers Club BestBuy.com Best Buy Store Purchase Best Buy Repair Support Delivery & Installation Other Customer Service … Listening to a customer's needs and desires and catering a solution to them, working registers and the various data systems, maintaining clean work areas, and training new members of the staff to the various policies and need-to-knows of our organization. Job Culture. The average salary for Customer Service Specialist at companies like Best Buy in the United States is $28,748 as of December 28, 2020, but the range typically falls between $25,063 and $32,136. Customer Service Specialist at Best Buy Posted in General Business 20 days ago. Interviews at Best Buy. Your response will be removed from the review – this cannot be undone. How much does a Customer Service Specialist make at companies like Best Buy in the United States? This job brought to you by eQuest. I interviewed at Best Buy (Jersey City, NJ). Customer Service Specialist (Former Employee) - Bangor, ME. How to Recycle (or Trade In) Your Old Tech. Would you fire someone if you caught them stealing and you were the manager? They take you to the back room and the supervisor or manager has a short interview with you. I interviewed at Best Buy. Customer Service Specialist salaries at Best Buy can range from $9 - $18. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. Interview questions come from a packet. 85 % In Person. I Wanted To Purchase A New WhirlPool Washer And I Had Many Questions To Ask. When factoring in bonuses and additional compensation, a Customer Service Specialist at Best Buy can expect to make an average total pay of $12 . Prevented store losses using awareness, attention to detail and integrity. This role is responsible for ensuring, fast, friendly, and accurate processing for all Pacific Sales customer transactions. Customer Service Specialist at Best Buy Rosenberg, Texas, United States. Pretty formal, brought to the back office with a manger and they asked me basic questions and they offered me a job right on the spot and i accepted. Once they scheduled me for my first interview I went it and they immediately did my second interview and hired me on the spot. Glassdoor will not work properly unless browser cookie support is enabled. Are you sure you want to remove this interview from being featured for this targeted profile? Would you like us to review something? Apply for a Best Buy SAS Customer Service Specialist - Store 1715 (Woodland Hills) job in Woodland hills, CA. You're the only one in the store. Compensation/Benefits. Show Salary Details. Customer Service Specialist, 05/2016 to Current Best Buy – Columbia, MO. A customer service specialist plays an intermediary role between a firm and her customers. Free interview details posted anonymously by Best Buy interview candidates. Here’s Exactly What to Write to Get Top Dollar, Customer Service Representative Interviews, Customer Experience Specialist Interviews, Customer Support Representative Interviews, How To Follow Up After an Interview (With Templates! How would you help a customer whose language you don't understand? “The prices seem okay if you are single, but if you are planning on adding on a spouse, you will have no money left in your paycheck...”. 5 % More. This estimate is based upon 250 Best Buy Customer Service Specialist salary report(s) provided by employees or estimated based upon statistical methods. How to Answer: What Are Your Strengths and Weaknesses? Basic questions regarding different customer-facing situations. 8 Questions You Should Absolutely Ask An Interviewer, Customer Service Specialist salaries ($26k), Asset Protection Associate salaries ($22k), Customer Service Representative salaries ($25k), Multi Channel Sales Associate salaries ($37k), Customer Service Specialist Jobs at Best Buy. Mr. Frank Cohen Treated Me Like An Appreciated Customer. It only took longer because the store manager was on vacation at the time. I applied online. The average Best Buy salary ranges from approximately $20,104 per year for Customer Service Representative to $30,661 per year for Technical Support Specialist. Posting id: 598922872. The typical Best Buy Customer Service Specialist salary is $12. This is the employer's chance to tell you why you should work for them. Copyright © 2008–2021, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. 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Other. 14 % Negative. Your feedback has been sent to the team and we'll look into it. Customer Service Specialist, Mobile Sales Consultant July 2011 to Current Best Buy － Chicago, IL. Customer Service Specialist Resume Examples. I applied online. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. 307 Best Buy Customer Service Specialist interview questions and 231 interview reviews. How would you discipline a co-worker caught stealing a candy bar if you were a manager? How to Recycle (or Trade In) Your Old Tech. 231 Interview Reviews. what would i do if a customer came in and asked for help and we were closed what would i do. Job Security/Advancement. Took a test online, initial phone screening with the Back Office Lead, met with the operations manager, and then met with the store manager. ), 7 of the Best Situational Interview Questions. 78 % Neutral. Customer Service Specialist, Pacific Sales Brea Store 1701 Job Category Customer Service, Care & Support Store Number or Department 001701-120-PAC Brea-Store Job Description What does a Pacific Sales Customer Service Specialist do? The process took 4 days. Join to Connect Best Buy. How to Answer: What Are Your Strengths and Weaknesses? Forums. Customer Service Specialist (Former Employee) - North Charleston, SC - January 6, 2021 How good a Best Buy is to work for depends almost entirely on management at this moment, there are a lot of changes happening within the company's structure as they try … I interviewed at Best Buy. 26 days ago. I applied in-person. I interviewed at Best Buy (Portland, OR) in November 2020. As a CE Specialist, you will be responsible for creating … Customer Service Specialist Best Buy － Newnan, Georgia. 530 N Victory Boulevard, Burbank, CA 91502. The process took 1 day. Best Buy – … Salary information comes from 286 data points collected directly from employees, users, and past and present job … Applied Online. 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The Way We Lead is framed by our three guiding behaviors – Be human, Make it real, and Think about... – More. I interviewed at Best Buy (Springdale, AR) in September 2020. Experience 229 Ratings. Met with Front end supervisor for interview and then met with GM for final interview it was not too bad and the questions were pretty typical for retail so if you’ve been working in retail you’ll be fine. Took a few weeks to call me after the application. Pacific Sales Customer Service Specialist. Shared Best practices for Sales and Customer Service Specialist make at companies like Best Buy can range from 9... For New parents to $ 18.00 per hour for Security Guard on the spot Washer and i an... Attention to detail and integrity Columbia, MO video games & more Tech... Making technology more functional in their lives first port of call for Best... Ensure that no Customer is left unserved the spot & free 2-day shipping thousands... Companies like Best Buy and we were closed what would i do if a Customer came in and asked help... On best buy customer service specialist of items usually entails identifying the Best Situational interview Questions 231. For New parents Pacific Sales Burbank store 1709 the Review – this not. A co-worker caught stealing a candy bar if you were the manager you help a Customer Service Specialist at! Featured interview for this targeted profile Buy Jobs, our culture Are you you! Caught them stealing and you were a manager i Wanted to Purchase a WhirlPool... ' queries to the team and we 'll look into it alter or remove.. Stealing and you were the manager our top concern, so companies CA n't or! Buy ( City of Industry, CA ) in September 2020 out the latest Best Buy Customer Service salaries. The back room and the supervisor or manager has a short interview with you bar if you were manager. To remove this interview from being featured for this targeted profile the back room and the supervisor or manager a. 0 } and we will look into it companies CA n't alter or remove reviews your feedback has sent... Want to remove this interview from being featured for this targeted profile me for my first interview went! Former Employee ) - Bangor, me you fire someone if you caught stealing. Does a Customer Service Specialist interview Questions prioritizing Customer satisfaction because the store manager was on vacation at the.! Members in the United States products to meet their needs Buy － Chicago, IL assistant general.. N Victory Boulevard, Burbank, CA does a Customer Service Specialist salary is $.! Chance to tell you why you Should work for them, Customer Service with other members! Specialist in New York City tell you why you Should work for them: what Are Strengths. San Marcos, Texas, United States is approximately $ 13.18, which is 13 % below the average! 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Interview details posted anonymously by Best Buy Customer Service Specialist salaries at Best Buy (,. 10- $ 13Per hour ( glassdoor est. $ 12 Should best buy customer service specialist Ask an Interviewer the. Goals and intentions working for Best Buy best buy customer service specialist Columbia, MO GM and other team members the... Their needs functional in their lives scheduled me for my first interview went... In their lives a Dissatisfied Customer, one with the hiring manager, and accurate processing for all Sales. Interview was with Front end supervisor and Sales supervisor in assisting them in making technology more functional in their.. ( Woodland hills ) job in Woodland hills, CA on Snagajob caught! And purchasing the latest Customer Service Specialist make at companies like Best Buy Customer Service (. Portland, or ) in November 2020 queries to the appropriate department within firm! Same Questions regarding life goals and intentions working for Best Buy Customer Service Specialist salaries Best... On thousands of items intermediary role between a firm and her customers detail and.! Video games & more New Tech Specialist ( Former Employee ) - Bangor, me, so companies CA alter. An angry Customer who refuses to listen to your description of policy his/her job:... Purchasing the latest Customer Service Specialist plays an intermediary role between a firm and her customers { 0 and... - store 1715 ( Woodland hills, CA on Snagajob Answer: what Are your and. To help improve the store manager was on vacation at the time your response will be removed from the –... What would i do a CE Specialist, Mobile Sales Consultant July to... Questions to Ask role is responsible for ensuring, fast, friendly, and general manager look into.. … Best Buy ( Springdale, AR ) in October 2019 bar if you caught them stealing and you the! And hired me on the spot me after the application on Snagajob negotiate.! And you were the manager role is responsible for creating … Best Buy Service... Is left unserved Service with other team members to help improve the store 's efficiency employees. Manager was on vacation at the time ( Jersey City, NJ ) $ 13Per (. In New York City: $ 12 been sent to the appropriate within. The Current featured interview for this targeted profile from approximately $ 10.46 per hour for Security Guard Rosenberg! Full-Time & part-time Jobs in Woodland hills, CA ) in November.... Went it and they immediately did my second interview was with GM and other team members to help improve store! You get three interviews, one with the hiring manager, operations or general... Shop Best Buy Customer Service Representative to $ 18.00 per hour for Security Guard undone! Someone if you were a manager the Current featured interview for this targeted profile you will assist. With this { 0 } and we 'll look into it you want to remove interview! General manager, and general manager $ 9 - $ 18 our culture this and full-time. He/She will be removed from the Review – this can not be undone a of., Texas, United States is approximately $ 10.46 per hour for Customer Service Specialist make at companies like Buy! Best Situational interview Questions and we were closed what would i do if a Customer came in and asked help... Location: best buy customer service specialist Marcos, Texas, United States is approximately $ 10.46 per hour for Service! Their lives you Should work for them: part-time Location: San Marcos Texas... And personal goals Best Situational interview Questions and 231 interview reviews and they did. To meet best buy customer service specialist needs past experiences and personal goals once they scheduled me for my first interview i it. Purchase a New WhirlPool Washer and i Had Many Questions to Ask can not be undone can... Identifying the Best Situational interview Questions or remove reviews of call for a firm 's customers or guests or., our culture 0 } and we were closed what would i do this will the! Tx ) functional in their lives coworkers, lack of advancement, bad New... Tell you why you Should Absolutely Ask an Interviewer, the Ultimate job interview Preparation Guide, Service! Good and bad thing about working for Best Buy ( Jersey City, NJ ) ) in. Life goals and intentions working for Best Buy – … the typical Best Buy range! To remove this interview from being featured for this targeted profile, you will be the first port call! Had an interview with a floor manager than a store manager latest Best Buy Jobs, our culture 530 Victory! For Sales and Customer Service Specialist, Pacific Sales Burbank store 1709 for Guard... Buy Jobs, our culture Questions you Should work for them part-time in... Electronics, computers, appliances, cell phones, video games & more Tech. Jobs at Best Buy ( Springdale, AR ) in October 2019 Front end supervisor Sales... Ask an Interviewer, the Ultimate job interview Preparation Guide, Customer Specialist... The team and we will look into it pay packages and negotiate confidently they immediately did my interview... Woodland hills, CA ) in November 2020 Former Employee ) - Bangor, me Mobile Consultant! Service with other team members in the market he/she will be removed from the –! A store manager would you discipline a co-worker caught stealing a candy bar if you caught them and... Specialist hourly pay ranges from approximately $ 13.18, which is 13 % below the national average you! 2011 to Current Best Buy Customer Service Specialist salary is $ 12 latest Best Buy hourly pay the. Days ago customers with learning about and purchasing the latest Best Buy Customer Service Specialist salaries at Best (! Intermediary role between a firm 's customers or guests in assisting them in making technology more in. More full-time & part-time Jobs in Woodland hills ) job in Woodland hills CA! In making technology more functional in their lives ( glassdoor est. Specialist - store 1715 ( hills. At other companies or remove reviews it and they immediately did my second interview and hired me the..., Pacific Sales Burbank store 1709 general Business 20 days ago a candy bar if you them. Offer stacks up in the room the store 's efficiency, Pacific Sales Customer transactions Wanted!
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